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Campervan, Motorhome Testimonials - New Zealand, NZ

Julia Schneider
May, 2016

Loved my campervan holiday. I booked well in advance as I wanted to travel during super peak season in New Zealand and Acacia Campervan Holidays provided me various options to choose from.

Adam Muller
May, 2016

These people were very helpful. They offered me various options when the campervan I originally wished to book was not available. The alternate campervan I booked was EXCELLENT. Loved my 22 days road trip in NZ.

Alex De Smet
May, 2016

I was able to take decision and book the motorhome quickly. Thanks to their online chat support. Agent on the chat support system was quick and efficient in answering all my queries and providing me the right motorhome.

Jack Rodriguez
April, 2016

Hired a 4 Berth vehicle for 6 weeks. Online booking was really easy.

Eric Wong, Germany
March, 2016

Ah! Traveled for 2 months in a campervan. What a fantastic way to explore New Zealand.

Kiara Beck, Hong Kong
February, 2016

Happy with the communication and online booking. Online Chat support was extremely helpful and quickly answered all my queries. Chat support staff also helped me in selecting the right vehicle as per my requirements and my budget.

Robin Johnson, Germany
February, 2016

Acacia Campervan Holidays Ltd helped me in booking the motorhome at the last moment.Thank you ACHL for all the help :)

Cheyenne James, Netherland
January, 2016

Extremely satisfied with the entire booking experience. We had booked online as the process was easy and simple. Had booked 6 months in advance therefore got very good price for a 4 berth campervan. Staff was very helpful and attended to all our queries well and even helped us in planning our travel route.

Gregg & Vicky, Manchester, United Kingdom
August, 2015

Sarah, Thank you so much for your great service, your easy-going mindset! We had a great hassle free trip. Cheers

Lily, Sydney, Australia
August, 2015

Hi Sarah and Jonas, We are extremely happy with vehicle provided. Customer service was very good. we will hire and recommend you people to all our friends. Sending a few photos of our trip.

Sujit Khanna, Melbourne, Australia
August, 2015

Great value, happy with my choice of motohome, prompt responses. Keep it up. Cheers

Doug Astrell, Singapore
August, 2015

While driving between Auckland to Rotorua and Taupo to Napier we had the most beatiful time of the year, the Kiwi Motorhome was just perfect for our family. Thanks to sarah and the team @ acacia.

Ramona O'Connor Bath, United Kingdom
June, 2015

Great little motorhome, super efficient service, and a clean vehicle - excellent responses and also allowed us to modify the hire dates without any extra fees. So many thanks to all at Acacia RentACampervan. We will certainly recommend you to our friends.

Robert Reynolds, Australia
June, 2015

Hi Sarah, the motorhome hire in New Zealand was superb. From the initial pickup at Auckland to the turn in back after 18 days and all the beautiful scenery in between. We did the North Islands this year n are planning to return next year and will definitely hire the Jucy Condo. Thanks for a vacation of a lifetime RentACampervan.

Christine Moore, England
June, 2015

Hi Sarah Just got back from yet another fabulous holiday in New Zealand. This is the 2nd time I’ve hired from you guys and I loved the experience. Your staff is wonderful and go above and beyond to be helpful. The 1st time we only had 2 of us in the campervan. And this time 4 of us from England. I’ve hired from 2 different companies in Queensland before and they were a total pain to deal with. You guys make the whole experience easy and I am very grateful for the changes in date and the insurance. Thanks a lot!

Sam, China
May, 2015

我们有一个伟大的时间。 New Zealand。将再次使用 Acacia Campervans

Jion, Thailand
May, 2015

Cheers, nice site. will use... ขอบคุณ

Saraf, United Kingdom
May, 2015

Got a great deal discount. Sarah and her team are quite fast in email responses and confirmations. Will use again. Thanks!

Raul, Spain
April, 2015

Good customer service, allowed change of date at no extra cost. Depot was closed when we reached at 5.30pm, but overall good experience.

Rob, United Kingdom
April, 2015

Googled other sites; this site's prices suited our budget to most. Great service of apollo staff at depot. Will use Acacia Rent A Camper again. Cheers, Rob

Niel, Italy
March, 2015

Grazie, fast site n easy to book vehicle. Good prices online.

Alison, Ireland
March, 2015

We have used Acacia Rentacampervan on a number of occasions and find it intuitive and simple to book. I have never had a problem. Thanks

Jacob Adriano - Spain - (4 Berth EuroStar Apollo)
February, 2015

This was our first Campervan Holiday and it was so much fun. Vehicle we hired had everything we expected. Wonderful experience!

Ronnie & Philip, Wales
September, 2014

We had such a fantastic time with our campervan we hired from Acacia Rent a Campervans Auckland. What was unique about this van was quite spacious! Even at night kids had plenty of space to play around. It gave us the total freedom to explore this incredible country and we can’t wait to come back and explore some more. We would really recommend an Apollo 4 berth campervan with shower and toilet; and our kids still can’t stop talking about it.

Maria & Nikos, Sweden!
September, 2014

After visiting every campervan rental websites in New Zealand, we realised that Acacia campervan hire not only had the best deal, but they were the friendliest as well! Had a great time driving from Auckland to Christchurch for 3 weeks and would use Rentacampervan hire again in the future.

Scot & Anna, Sydney
September, 2014

Having arrived in New Zealand without a clue and on a tight budget, we called Acacia campervan rentals in Auckland and they gave us all the information we could have ever asked for!! Those guys are like a walking Lonely Planet Guide Book, and we ended up hiring a Britz Endeavour which was HUGH!! It allowed us to sleep in the back and we saved a lot of money on accommodation. They gave us all accessories and kits so everything we needed for a cheap motorhome hire deal in NZ. We would use RentACampervan again.

Daniel Falconer - Australia - (6 Berth Frontier)
June, 2014

This was my third Campervan trip to New Zealand. I have been hiring campervan from Acacia Rentacampervans for all my trips and as usual everything was in place. I kept on changing my travel dates but Sarah was patient enough and helped me in my travel plans and finalising the booking. Thank you Sarah. Cheers Dan

Anna Grivette - Germany - (2 berth Cheapa ST)
April, 2014

Thank you for providing the Camper at such a short notice. Very much impressed with your Live chat service and all our queries were answered so well. We are grateful for all the help provided and thank you once again for making our camping experience memorable.

Fiona Griffin - Ireland - (2 Berth Kiwi)
April, 2014

It's so easy to book a campervan with Acacia RentACampervan. I was looking for campervan that would cater to my month long holiday and the Team at Acacia Campervan Holidays provided me just the right vehicle to fit my budget and comfort for 30 days travel.

Charlotte Konemann & Bart Zeeman (Germany) - 6berth Cheapa
February, 2014

Hi Jonas, We had a great trip with our Apollo/cheapa campervan! Loved your country! The van met our expectations and we were really happy in the end we booked the 6-berth (because no 4 berth was available). With the kids the extra space was pretty welcome. The service at the depot was good, there's one thing though i'd like share with you: I asked you (or your coworker?) if it would be possible to pay the balance payment on arrival with a debit card, wich you said would be no problem. It turned out though that our maestro card is not being accepted in NZ (it is for cash withdrawal from ATM's, but not for payments at shops etc.) It was not a huge problem, luckily we were able to solve it within a day with a little help from our credit card company and some midnight phone calls to Holland, so we could start our trip with just one day delay. No hard feelings to you guys, just to let you know that if you ever get the question again from customers from Europe, whether they can pay with debit card, you might want to advice them that Meastro is not being accepted. Thanks for your help in booking a great trip, we had a wonderful time in NZ!! Best regards, Charlotte Konemann & Bart zeeman

Dale Toews - Malaysia (6Berth Maui)
January, 2014

Everything went very well with the van. Picking it up and turning it in was fairly easy. We were happy with everything except the van could have been outfitted a bit better. It didn’t have any sharp knives or frying pan. Otherwise good

LY Webb - Australia (Hitop Hippie)
January, 2014

Thank you so much for looking after us. The Apollo hi top was great we had such a wonderful time problems free, the staff ere very helpful and friendly. Once again thank you Rentacampervan Ly M Webb

Pamela Thomson - United Kingdom (4berth Wendekreisen)
January, 2014

Just wanted to say many thanks for our fantastic holiday in the motorhome - we really appreciated how quickly and efficiently everyone dealt with things from our first inquiry up to the very end - thanks to all the staff Pam & Chris Thomson

CW Cheong - Singapore (6berth United Automatic)
December, 2013

Sorry for the late reply. Thank you for getting the campervan booking done at short notice and at reasonable price. It was a smooth trip, no problem at the deport and the van was good thru out the whole 2000km trip despite it was not a new van. Merry Xmas and Prosperous New Year. CW Cheong Singapore

Kimberly Noble - Australia (3berth Happy)
December, 2013

Hi Jonas, Thank you for your email. My partner and I had such a great time with our Camper. It was truely an amazing way to see the country. We enjoyed the flexibility it bought with it as well as having our own space. It was a great size and any issues I had with the camper, i.e. the GPS did not work, you were very quick to reply and inform us of what to do! Overall a great experience and we will definitely choose to hire a camper again if we decide to come back. Thank you for your patience and ongoing support throughout our journey. Kimberly Noble.

Stuart Wilson - United Kingdom (2berth United Auto)
December, 2013

Hi Jonas, We had a fantastic time and the camper van was excellent. It was brand new, drove like a dream and was very comfortable. The service at both ends was good and have no complaints. Will be recommending to friends. Thanks also for all your help, was very much appreciated. KR Stuart

Donna Fraser - Australia (4berth Koru)
October, 2013

Hi Jonas Unfortunately the vehicle we collected on the Saturday afternoon overheated and had to be returned to the depot, we only travelled 7kms in total in it. There was a bit of a problem finding us another vehicle and at one point we didn't think they were going to be able to supply one at all. Finally we got another vehicle however we were told that is was booked for another customer and would have to be swapped back with the original vehicle on the following Wednesday. As we were travelling around the country they advised they would contact us to find out where we were and come and collect the vehicle from us. Although this was going to be a bit inconvenient for us, having to transfer everything from one vehicle to another, we didn't seem to have any option if we wanted to take a vehicle on the Saturday. Fortunately we got a text on the Wednesday to say we could keep the vehicle, that they didn't require to change it over. The vehicle ran very well as did everything in it. On returning the vehicle the lady said she was greatful to us that we had returned the over heating vehicle so promptly as it had saved them potentially a large amount of repair costs. As there was no paperwork completed on the condition of the vehicle when we took it, as it was going to be swapped a few days later, she just checked the fuel level, first aid kit and let us go. Although we started off with a bit of a problem I would and have recommended both Acacia Rrentacampervan and Wendekriesen to others. And we will be back again. Regards Donna

Tapiki Tait - Australia (2berth Hippie)
October, 2013

Hi Jonas, I had a great time over in NZ last month. The vehicle was fantastic and the whole experience was great from start to finish. Staff extremely helpful and great customer service all around. I will definitely use your company again next time I come back. Thanks again. Tap Tait

Peter Bond - Australia (4berth Britz)
October, 2013

We had a great trip and the rental van was in very good condition. The issues were 1. the bedding supplied was inadequate for the cold weather we experienced and we had to buy blankets. 2, There was no camp table and chairs supplied as stated 3. we were supposed to check the water tyres and oil regularly but were not shown the location of the dipstick - couldn't find it. The pickup and delivery service was good. Peter Bond

Sally and Wayne Simmons, Steve and Madeleine Linton - Australia (6berth Cheapa)
October, 2013

Hi Jonas We have been back in Australia for nearly three weeks now so sadly our wonderful holiday feels like a distant memory. The service at the depot was very good once we were served, but it took us a lot longer than we would have liked on the day we picked up the van. We were at the depot for about three hours which drastically cut the time we had allowed for site seeing in Auckland. I guess that’s the price you pay for picking up the van on a Sunday. I don’t know if you remember but we originally had our van booked through Pacific Horizons (under receivership) and had chosen that particular van because of the unobstructed viewing from the passenger seats. Sadly when we had to take the Cheapa Campa van in its place we found that the viewing from the back was obstructed, which we’d hoped to avoid. The van was very noisy and we had several things fall off and break. Luckily both husbands in the group are builders so were able to do some running repairs that didn’t prevent us continuing with our trip. Considering the problems with Pacific Horizon (under receivership) we felt very relieved to have a van at all!! That said we found the van very comfortable for sleeping and we solved the problem of not being able to see well from the back by changing drivers very regularly. We spent the money we saved on the reduced price of the van to stay in some luxurious accommodation half way through our trip in Queenstown. Once we got over the disappointment of the van being a bit rough and ready, we had a fabulous time and came away having fallen in love with New Zealand and New Zealanders. The camping facilities were always top notch and beautifully clean. We filled every moment of our stay with fun and amazing things. Thank you for sorting out the van problem for us in what must have been very trying times for you. I hope you have come out of the situation not too worse for wear. Kind regards Sally and Wayne Simmons, Steve and Madeleine Linton.

Ron Nicolle - Australia (2+1berth Alpha)
October, 2013

Hello Jonas, I was sad I did not get to meet you in Auckland and thank you for the beyond the call of duty work you did, to give me an enjoyable holiday. I arrived at the Auckland United depot to a busy office, the polite staff checked me in and processed my final paperwork. The van was bought around for inspection and found we had a couple of minor problems. These took an hour to repair and I was given a beautiful bottle of New Zealand wine for my patience. I clocked about 4000Km on my journey and the van never missed a beat, it was clean tidy and comfortable and very easy to operate.I have a larger camper booked for all my family in January and February and all of us cannot wait as they followed my first journey on Facebook with me. Jonas this was a very sad but special trip for me as I was bringing some of my wife ashes back to New Zealand for a goodbye trip and to celebrate what would have been her sixtieth birthday on the third of October. All YOUR hard work made this possible and I thank you very much.It is people of your hard working calibare that make companies great and I hope your bosses appreciate what you put in. Sincerely yours Ron Nicolle

권인구 - South Korea (6Berth Manual Britz)
September, 2013

Hello, I'd like to thank you for made us enjoying our great trip with your campervan. Many Koreans often go to New Zealand and renting campervan has always a big problem. Our departure timing to Korea is too early for we can't dropoff on the same day as your office is close. If you can fix this problem would be good. I'm sorry about my delayed feedback. I hope to see you again.

Jiri - Czech Republic (4Berth Manual Wendekreisen)
August, 2013

Hello Jonas, all was O.K. Reservation was perfectly fine, the car also. We visit both islands and we drove 5000km without an accident or breakdown car. New Zealand is a beautiful country with very friendly people. Thank you very much. Jiri

Deborah Silaots - Australia (6berth Pacific)
August, 2013

Hi Jonas The experience was excellent! We loved the van and had no troubles at all. The service was so friendly and helpful and we would recommend you to anyone. A big thank you to the staff in Christchurch who helped us so much when my Dad passed away in Australia and we had all our plans messed up. The staff were so kind. Thanks Deb

Ally Peglar - Adelaide, South Australia
August, 2013

Fantastic company to deal with. We recommend to only deal with this company! Thanks for your great help! Sally Peglar - posted to Rent A Campervan New Zealand (Facebook)

Eng Wey - Singapore (4berth Alpha Auto)
July, 2013

Hello, I have gain very excited experience, excellent services from helpful campervan staffs. Thank you, Best regards, Eng Wey

Tipawan Watthanawong - Thailand (6berth StarRV)
June, 2013

Dear Jonas, The Sales officer especially Jonas was very kind and willing to give any help and information that I requested. I was impressed to the high quality of service so I have suggested my friend to use your service. The officer in the depot was overall good except she did not give me the key of the grey water so I could not drain it so I borrowed the key from my friend's campervan to correct the problem. Also the GPS rental was more expensive than the United and was small and has not so much info. I thought that the all inclusive rate covered everything but I paid for the additional cost of the 24 hours road assistance and the awning. However, I was upgraded to use the Star RV which was brand new and the Campervan wasanfriends to use your service in the future. Yours sincerely, Tipawan Watthanawong

Mere N Bev Savage - Autralia (6berth Easygo)
May, 2013

"Jonas was very quick and helpful, got us a good deal, 6 berth from Pacific Horizon. As we picked up our motorhome and were just about to leave the seat belt fell apart so Pacific horizon quickly put us into another motorhome and we hit the raod. Staff were all very nice, friendly and quick. We found the motorhome very clean and tidy, Beds were super comfy, drove really well and we were very happy with the blankets towels and linen supplied at no extra charge...excellent!! Very happy with our experience...Thank you Jonas and all the staff at Pacific Horizon :)"

Angela Johnston - New Zealand (2+1berth Pacific)
May, 2013

Hello, My husband and I booked a camper for a just under week in April from Auckland down to Wellington. On collection of the vehicle we were shown around the camper and told how to use all the accessories which was great as we had never hired a camper before. The camper was very economical and comfortable to drive and sleep in. We found all staff involved to be extremely helpful and will definitely plan another trip with you again  Have also recommended this to our friends and family! Many thanks for your great service! Kind regards, Ange & Matt Johnston Wellington

Donnah Davis - USA (4berth Mighty)
May, 2013

It was awesome!!! Truly awesome!! All that we could wish and More. We just were not there long enough so we will have to make plans to return and stay longer... Cannot wait. Thanks for such professionalism. All the Best! Donna

Sheila Wells - United Kingdom ( 2Berth Cheapa)
May, 2013

Hi Jonas My apologies for being a bit slow in getting back to you with feedback. I would comment as follows: 1. Pickup from airport - we had to make a couple of calls to the office before we got picked up - so probably about a 30-40 minute wait. 2. Drop-off - very prompt and courteous 3. Office - very good 4. Campervan itself - excellent though would have appreciated a 'mattress cover' or similar padding for when the seating was converted into bedding as it was a bit cold (we were down in Dunedin) and a bit of extra padding would have improved warmth and comfort. 5. Instruction manual - not bad but we couldn't work out how to turn on the light switch in the shower/toilet. Also in advance advise people to bring more food containers - there were a couple but we bought more. Overall kitchen was well stocked. I hope this helps. We will definitely use you again on our next trip. Best wishes Sheila

Dominic Loughborough - United Kingdom (2berth Wendekreisen)
April, 2013

Hi Jonas, We had a fantastic time in our van in the south island - absolutely ideal for us in size, specification and the organization for collection and drop off superb! Thanks very much

Andrew Turner - United Kingdom (2berth Mighty)
April, 2013

Feedback as requested for the recent booking. 1) Booking of the campervan. A bit confusing, being unaware of all the different companies, yet all apparently interlinked (or the same company as the girl in the depot told me). Not clear whether the booking was successful or not once made. However, great response from Jonas on this site answering all my questions, which was appreciated 2) Service in the depot: Picking the van up: I arrived at the airport, but had not been provided with any information on who would be picking me up to take me to the depot. It woudl be helpful to be sent this in advance. I had to phone up 3 times to get information, but the information was wrong and I missed the first few pick-ups. It was obvious once I saw the van, but not when you’re jet laged, just arrived and just need to find something and you don’t know what you are looking for! Once I got to the depot the staff were abrupt and not welcoming at all – although it was busy to be fair. Also I was kept waiting for more than 2.5 hours with no explanation of why or any updates. On the positive side, I had a van upgrade (although didn’t know why!) – and when the van did come, the lady seemed more chilled out and apologised for the delay. It did however, scupper my day 1 plans, and had to change my plans for the next few nights to compensate for lost time which was a bit irritating. Returning the van: Bit of a wait but not for too long and the girl checking it was quick and helpful. 3) The Van – I LOVED IT! Great! Drove well, really comfy, home from home. The items provided were great, it was really nice to have for those 5 days. Not much to recommend for improvement other than ideally being able to use the music/CD in the back at night! Sad to see it go once I finished Overall I would give the experience a 8.5/10 – as the van was great, it worked really well and I had an amazing if brief sight seeing trip around a beautiful place. With a bit more thought to help those in and out, and a tad more efficiency and chilled-out-ness, it would be a 10/10 no worries! Cheers (and yes, if cash were no issues I would do it again with no hesitation – which I guess is the main thing!...)

Stephen D. Bradbury - USA (2x4berth Auto Alpha)
April, 2013

Good Morning, Jonas, Our trip over twenty-four days in your motor home was great – • the “biggest” defect was a right rear brake shoe that squeaked at low speeds, so nothing significant of which to complain. • The agent at Christchurch who took-in the van at the end of the trip, Kristen, was exceptionally pleasant and helpful, all with a wonderful smile and good attitude – even called a taxi for us to get to our hotel from the depot. • The agent at Auckland who undertook to introduce and orient us to the unit, Sabrina, was pleasant, but clearly in a rush – bit of a whirlwind - and half-way through she said she had an urgent matter to look after and turned us over to one of the cleaning ladies for further information (the cleaning lady did her best, but clearly was out of her element.) About seven minutes later, Sabrina came out with another set of customers and began orienting them to their unit a few spaces away. This left us feeling slighted and was not the best introduction to our motor home experience. Of course, you were responsive and helpful in our booking and pre-trip process, which was re-assuring in light of the natural uncertainty that comes with arranging a major engagement of such a rental over the internet and on foreign shores. Thank you. Hope this helps in your quality monitoring – the only thing I would do differently is to rent your “United” unit simply because it is a newer unit. (Our friends renting the other unit were more concerned about price, so we went with the Alpha.) Kind regards, Steve Bradbury

Rhonda Fairman (Australia) - 2+1berth Wendekreisen
April, 2013

Good evening We can not fault the service from all involved. We had a hassle free experience and were very happy with every aspect of our booking and indeed the quality of the campervan and the depot service. We have in fact passed on these details to a few different friends who are thinking of doing the same thing. Thankyou

Keith Petersen (USA) - 2berth Easygo
April, 2013

We had a great trip. The staff at rentacampervan was very helpful and professional. We will use them on are next trip to NZ. Thank you Keith

Jeffrey Gibert (USA) - 6Berth Auto Britz
April, 2013

Everything was wonderful; the campervan, the scenery, the people,etc. We can't wait to go back.

Garry Parfitt (Australia) - 6Berth Backpacker
April, 2013

Hi there Rentacampervan, 1 Checking in very easy. Staff very pleasant and informative DVD very helpful. Thank you for the upgrade. 2 Van was comfortable with excellent fittings, linen of good quality and presented well. 3 Very easy to drive and park. 4 Outside the van, all the gas etc. easy access Didn’t quite the hang of the awning I don’t know if we were shown it or not 5 Toilet was very easy to use and dispose of. The blue capsules so easy , we will be using them in our caravan. 6 On return, Another very easy experience, Things that would make it an even better experience. Non stick frypan, would quite happily pay a premium for it!! Knowing there was a dump point at the base , spent a bit of time looking for one on our trip from Miranda. The experience was great, lovely attentive staff from website to our finish at your depot. When we come over ‘The Ditch’ again, we will be booked in to hire another campervan with you. Kind regards Garry & Gloria Parfitt

Joel Goodman (Hong Kong) - 4berth United Auto
April, 2013

Saweeet

Lars Finke - Australia (Alpha 3 x 6berth, Alpha 2 x 4berth)
April, 2013

Thanks Jonas for all the help with the booking for 5 campervans. We had an awesome trip. Kind regards, Lars

David & Dianne Brider - Australia (4berth Wendekreisen)
April, 2013

Hi Jonas, We were very happy with the service you have provided to us. We hired through RentACampervan. We had a very good Motorhome(4 Berth) which was a very excellent experience. This was really comfortable! Driving this Motorhome was just a dream. You, Jonas were great at helping us we ordered this Motorhome 8 months before we went on holiday and it was everything we asked for . WE will be going through your company for next years holiday the only thing that we would do is get a bigger Motorhome. The staff in Christchurch is excellent as well. I will recommend customers to book through your company and have a great experience. The staff is really great and they will always help you. Thank You very much for a great experience Dianne Brider

Kirsten - UK (2Berth Auto Britz)
March, 2013

We had a wonderful holiday in New Zealand. What an amazing experience. The campavan was great. To do it over again we would have rented a smaller vehicle without the toilet (smelled too bad to use) and shower or the TV. Loved the outdoor grill and were glad we paid extra for the chairs to sit outside. The GPS was also extremely helpful and worked like a charm. We would recommend your company to others. Thank you for the follow up. Sincerely, Kirsten

Frits de Jonge - Holland (2berth Star RV, 4berth Euro Star)
March, 2013

Hi Jonas, We were very happy with the service you have provided to us. We hired through RentACampervan at first an STAR Aquilla. A very good campervan. But, we decided to stay longer in New Zealand. The only camper available was a Star camper for 6 persons. This was really comfortable! Driving this motorhome was just as easy as the smaller Aquilla. You, Jonas, gave us a good price for this big motorhome as you did before with the Aquilla. I recommend customers to book through your company instead of booking directly at STAR. Better service and better prices! Kind regards, Frits de Jonge Holland=

Harry Maarsen - Holland (4berth Auto Alpha)
February, 2013

It was really good to rent a campervan at your company, everything was complete and a good service too, so we will rent a campervan in 2015 by your company again to visit the south island. Best regards from a cold Holland Harry & Carina.

Hope Brownlee - New Zealand (2Berth Manual Apollo)
February, 2013

Will defiantly be booking another camper van some time with your company! Camper van was great! Easy, friendly team to deal with and managed to fit us in a 6 day gap. Thank you

Bernadette Bell - United Kingdom (2berth Wendekreisen)
February, 2013

Hi thanks for asking we had a fantastic time everything went smoothly from start to finish content fault anything will defiantly use this firm again in2014 thanks again Tomas

Chris - United Kingdom (2berth Happy Sleeper)
February, 2013

Hi We had no problems as such and a thoroughly enjoyable time We had a number of contacts in NZ who we stayed with, hence the reason for your smallest camper van but would have struggled if we had spent all our holiday in the van ! In terms of small points • We noticed other people in similar size vans to ours hiring from rival companies and they had been supplied basic fold up table and two chairs. Think it would have been good to also have the same • We lost a CD behind the unit as there is a gap above the CD player slot and can easily get mixed up. We don’t want the CD (was a copy) but you should be aware as I am sure other people would get similar problems • Key was broken when supplied and had sellotape around it. We had thought it might break off completely but did not !! Otherwise was fine and overall a great holiday ! Thanks Chris

Christopher Goldsmith - United Kingdom (2+2berth Kea)
February, 2013

Hi, The Holiday was Brilliant, The Camper van Was excellent. We had a few issues, listed below, they didn't impact much on the holiday On the first day we had phoned in to make an appointment for 08.00 to collect the Van, We had made arrangements to do a drop off drop on bus tour around Auckland, due to delays we never left the depot until 11.10, we just managed to do the last bus tour but could not drop off to visit sites like the museum etc. On the 7th day a member of the public brought to our attention that the vans front tyres were illegal, we had to contact Kea to get new Tyres fitted, this impacted on our arrangements for the following day, surely the Tyre should have been checked to ensure they would last the length of the hire. Everything else was OK Regards Chris Goldsmith

Kristian Best - United Kingdom (2berth Mighty)
February, 2013

Hi Had a very good experience, good campervan exactly as booked and all was very straight forward in queenstown. Christchurch was a different matter that felt a little dis organised and chaotic. Booking extra's through you was defiantly the best option. We could pay with a uk debit card so has to pay a surcharge which was clear at the time of booking. But overall a very good experience and one that we'll hopefully do again.

Rob Carr - Australia (2+2Berth Kea)
February, 2013

Dear Jonas, Everything went without a hitch.The service when both picking up and dropping off the camper was pleasant and efficient. The camper itself was perfect for our needs and we thoroughly enjoyed our trip. Can't wait for a return trip in 2014. Thank you, Rob Carr

Brian & Jackie Cross - United Kingdom (2+1berth Budget)
February, 2013

Hi, Wendekreisen have been wonderful, the first three week rental collection and drop off went without a hitch, We now have the van for 4 months so I requested a few 'extras' all of which were supplied with a smile ( a lid for the frying pan, extra chopping board etc) the van has just been WOF'd, Monique drove to Picton collected the van, dropped it off, all while we were on a trip. Thumbs up to all of them Brian & Jackie Cross

Serge Beaudoin - Canada (2berth South island Travel)
February, 2013

Hi Jonas Our experience with Rentacampervan was perfect!!!! Regarding the service in the office, it was really great !!!! Everybody took good care of us especially Kelly..... Thank you so much!!! Serge Beaudoin Marie France Bastien

Kim Sim - China (2+1berth Alpha)
January, 2013

The booking is excellent but the service at the the check in was taking too long. There was a self check-in computer. Unfortunately, it didn't do any good. I tried using it and after 5 mins of registering myself and the whole nine-yard, it's refering me back to stand in the line to speak to the rep. I'd give the campervan on a scale of 10, a 7. It was not equipped with some of the amenities ( the beddings and the desanitarized items for human wastes) that were quoted in the package. In fact, we had to drive back an hour later to the depot to request for them after realizing that they're not there. The roof vents were dusty, the sliding door and the driver door were hard to open/close (partially due to the weight of the door). The van itself even though is about 4/5 year-old and have a high mileage, the engine was pretty well maintained and was driving great! The check out process was fast and easy and I like the fact that there's a shower at the depot for public use. After a long trip, it's nice to have a place that you can refresh! There was also an area where we left some of our remaining consumers' goods and foods. Wish that was let know when we picked up our van. Smarter campers should look this area up next time and you could potentially save yourself some bucks there!! As a whole, the warm welcome and goodbye of Kiwi people in Aotearoa couple with the friendly and at-your-service attitudes of the reps at the depot makes the whole experience one of the most pleasant and memorable travel encounters I have had in a long time! Regards, Kim

Robert & Grace Mackey - Australia (2berth Maui)
January, 2013

Good Morning, We had a great trip on the North Island. No problems with the van besides a rattle in the door when driving. Service at the depot was terrific, very efficient. Only bad comment would be we have previously hired a campervan that had swivel seats in the front and would have preferred them again but the Mercedes didn't have them. cheers

KAMARUS SHAHAR - Malaysia (6berth Cheapa)
January, 2013

Hi, It was a nice and pleasant experience. I will definitely recommend the service to friends. Thank you for everything. Kamarus from Malaysia.

Andrew Keith - United Kingdom (6berth Maui)
January, 2013

Jonas, We thoroughly enjoyed our CaperVan experience in NZ. The booking, pick-up and drop-off service provided was very good and we could not fault the service. We did have a few minor faults with the Van but nothing that detracted from the holiday. My only negative observation was that the Van was louder than I imagined with a lot of cabin noise whilst driving, mainly due to items in cupboards. We tried to dampen this as much as possible. Not sure if there are any new innovations to hold cupboard items more securely on the market? Thanks again Kind regards Andrew Keith

Judy Quick - USA (2berth Kea)
January, 2013

Hello, Michael and I had a great time and we appreciate you providing us with a campervan. The process was easy and efficient. We truly enjoyed the campervan to travel in and made our first trip to New Zealand fantastic. We are planning another trip for next year and will definately give you a call. Judy

Robert Thompson - Australia (2berth Cheapa)
January, 2013

Hello We had a wonderful experience right from the start with the phone call to Jonas. We highly recommend your services. Regards Robert and Robyne Thompson

Falk Meißner - Germany (2berth Cheapa)
January, 2013

Hallo Rentacampervan team, we've got a fine time in NZ and we took a real good service from you and Apollo. No worries at all. Thank you all for this - and your fair prices! Have a good time! Falk Meißner, Germany

Jane M. McKeown - UAE (2+1berth Pacific)
January, 2013

Dear Jonas, Happy New Year to you! This was our first time in a camper van, we did not unfortunately venture far or have it for long due to time constraints on our NZ holiday but used this trip as a testing ground before we come back again for longer in October. Many thanks to yourself and the staff in Wellington for your fantastic customer service including staying open for us on our pick up date, all staff were very friendly, informative and professional on both collection and drop off. I look forward to being in touch in a few months to book in our next Camper adventure! Take care Jonas. Kind Regards Jane M. McKeown

Jean Yates - USA ( 4Berth Easygo)
January, 2013

The experience was fine, a lot of time was taken to make sure we understood every thing about the van & all the marks that were already on the bodywork. The problems we had with the van were sorted out either over the phone or when we called in the deport just before we changed islands, the oil light came on & we did not know what sort of oil to get which was sorted out with a phone call we are just waiting to get our deposit refunded which I am sure will appear on my next credit card bill. We were treated very well, unfortunately when we tried to hire it for a few extra days half way through our holiday it was impossible as it had already been hire out again as soon as we returned it. The performance of the van was as good as we expected. Thank you. Jean Yates.

David Banks - United Kingdom ( 2+1Berth Budget)
January, 2013

Dear wonderful rentacampervan, From start to finish, the booking, the price, the information provided, the assistance given when there was a problem with my credit card were first rate. The member of staff on duty the day I picked the van up went so far out of her way to help and to a great extent rescued my holiday and though I can not remember her name I will always be grateful to her. The campervan was all and more than I hoped for, well equipped, clean and very easy to and economical to drive and a comfortable night's sleep. I would have no hesitation in recommending your company to anyone thinking of taking a trip around New Zealand and in two years time I will be making use of your services again, this time for a trip round South Island. Thank you very much and best wishes to all at campervan David C Banks One very satisfied customer.

Jenny Dusting - Australia ( 6berth Britz)
January, 2013

Hi Jonas, Thank you, yes we did enjoy our camper van holiday in New Zealand, we got off to a false start with the reversing camera not working so back to the depot, after a short while all was fixed and off we went. The door of the campervan was almost off its hinge, this was broken not allowing the door to close properly, one large washer fixed this problem. I wouldn't like to travel with 6 people in the cabin as the bench seat was not the most comfortable ride, with only the four of us in it we managed. The holiday was really very good and a camper was an ideal way to see the countryside. We found the practice of the motor home parks charging per person a bit expensive especially as we only took up the space of one van and only used power for one van. In hindsight it would have been almost the same cost to have hired a car and stayed in motels when you add up the cost of all the comprehensive insurances and van rental on top of a per person charge in the van parks. Will definitely be returning to see more of your beautiful country. Yours faithfully Jenny Dusting

Mirco Michel - Germany - (2+1Berth Budget)
January, 2013

Hello, we had a great experience with your campervan, especially your service. Just keep on going as you do! However, it got very cold in the night sometimes. I think the isolation of windows and doors could be renewed. But we booked the budget campervan, so I think this was expectable. Best, Mirco

Sherry Reed - USA (2+1Berth Pacific)
January, 2013

Everything went smoothly and delivery and pick up was a breeze. thank you

Gedson - Brazil (2+1berth Pacific)
January, 2013

The rent of this campervan was wonderful. I would do it again, certainly. Best Regards, Gedson Meirar

Sam Marriott - New Zealand (4berth Wendekreisen)
January, 2013

Great van ,excellent friendly girl at Christchurch depot..couldn't fault your service Thx The McColgans, Tauranga

Silke Kunkel - New Zealand (4berth Britz Auto)
January, 2013

I would highly recommend your services - easy to book, all questions answered, no hidden costs - all in all hassle free. The service in the office was excellent and so was the state of the campervan - clean and in very good condition. Thanks for a great holiday! with kind regards Silke

Jeremie Averous - Singapore (6berth Alpha)
January, 2013

We were quite happy with the campervan rental experience in NZ last 2 weeks, except for the restitution at the depot in Auckland. Probably because it was a rush day we did not have the opportunity to give feedback on some issues on the campervan and the employees were a bit overloaded which led to some confusion and disorganization. Overall the experience has been very good. Best regards Jeremie

Kerk Thing Thing - Singapore (4berth Kea)
January, 2013

The booking of the campervan went smoothly. We were picked up from our hotel on time to the depot. The lady who provided us with assistance at the depot was very helpful. Although she tried to cover all the details and showed us how to operate a campervan, we felt that there were too much information during that short 1 hour. It will benefit future customers if there is a manual/guide to operate the campervan too. That said, the 24 hour customer service hotline does provide assurance in case we face an unexpected problem with the campervan. KEA campervan was excellent. All the equipments were in great maintenance and we were very happy about it. If possible, it will be even better if KEA campervan has a backdoor (like some other companies do). However we were definitely very satisfied with the campervan and the entire experience. Thank you:) -Thing

Timothy & Helen Spedding - Australia (2berth Backpacker)
January, 2013

Our experience with our campervan from your company was a very positive one. We will definitely do it again and with you guys. Our whole experience was good starting with the person at reception through to the person who showed us through the van for the initial inspection. Very helpful. We were given an upgrade and for that we were very grateful. We were given a Maui instead of the Backpacker and it traveled very well. No complaints. When dropping the van off we were at the depot early (around 7.30am) as we had an early flight, needed to be out of the depot on the first shuttle and we were. Staff were very good. The person who inspected our van commented on the good condition in which we brought the van back and said that is not always the case. We were pleased to have been given a good van and we showed our appreciation on our return. Thank you Helen Spedding

Donna Fraser - Australia (4berth Wendekreisen)
January, 2013

Thank you for your email below, we had a very lovely trip. The vehicle ran like a charm, the booking service was great and have already passed your details onto a friend. Our only concern was the service at the depot when picking up the vehicle. There was only one girl on and several of us checking in, she was a bit flustered though she did a good job under the circumstances. The process was also quite long, it would have been good if we could have had the paperwork earlier so that we could have read and completed it prior. Could have sped things up a bit. We will be looking Rentacampavan up if we do future Campervan trips. Regards Donna Fraser

Jo-Anne Andrews - Australia (2+1berth Pacific)
January, 2013

We were very pleased with your customer service. Even before our trip, after I had booked to pick up the campervan from Wellington (which as you know and I now know is on the North Island) for our trip around the South Island, Rentacampervan were extremely helpful and allowed us to transfer our pick up to Picton (which as you know and I now know is actually on the South Island!) The lady at Picton was also very pleasant, helpful and informative. We considered the campervan to be good value for money and well equipped. We were disappointed with the television which had no reception anywhere. We weren’t that interested in the tv but it is disappointing when the van is fitted with something which you think is going to work but which doesn’t. We’d have preferred to have been just told that there would be no reception. Other than that we enjoyed our experience. Kind Regards Jo-Anne

William Rogers - USA (2berth Happy)
January, 2013

Good experience. Would provide longer hose for filling with water. Otherwise great. Thanks, Bill Rogers

Frank Bednarek - Australia (2berth Easygo)
January, 2013

Hi Jonas just a quick thank you for all of your assistance with our holiday plans it is nice to deal with somebody who has a professional no fuss attitude thank you again speak to you for our next trip

KALI BALINT JP (Australia)
November, 2012

Hi Jonas, Just to let you know that we found a camper van at a cheaper rate from the 3rd January. Thank you for all your assistance trying to find us a good option and we will be recommending you to anyone who asks us about camper van hire in NZ. Kind regards, KALI BALINT JP

Mabel Mac (Singapore) - 6berth United (Auto)
November, 2012

Hi Jonas, Thank you for your superb service during our trip to New Zealand. You have done the extra mile to make our trip memorable. The campervan service counter has friendly and helpful people too. Even though we met a little accident with the bumper of the campervan being hit, there was no hassle in getting the insurance claim done. Your team was professional and had provided the necessary information to get things done quickly. New Zealand is a splendid paradise, and my family and I are looking forward to return soon. Of course, we won't be leaving your service and your campervan out then. ;) Once again, thanks for everything! God bless. Regards, Mabel

Peter Read - Australia (4berth United)
November, 2012

Overall the experience with RentACampervan was excellent. Only the initial on-line booking of the campervan was poor - and that was explained as change and upgrade of the booking systems. The depot help was very good and the after hours support when I had a accident was excellent. The van was clean and easy to drive. I would recommend your company to others. Best regards, Peter Read

Belen Dubini - Argentina (6berth Backpacker) 
November, 2012

The experience was wonderful, all the people were very kind and lovely! The Backpacker and the Mighty were very comfortable, so we had the best time at our campervan trip! You have an incredible country! Thank you very much! Belén

Fraser McBride - Australia (4berth)
November, 2012

We hired a Wenerkreisen 4 berth van - an older model but it did all we were expecting and everything worked. At $78 a day a good deal and gave us the option of staying at the Hermitage at Mt Cook using the savings. Fuel economy was brilliant - I was getting 10-11L/100km with the 2.4L VW diesel. The girl at Christchurch A/P depot was very friendly and efficient. All in all I would do it again. Best Regards Fraser

Martin Cleary - Australia (6berth Cheapa)
November, 2012

Everything went smoothly, maybe a little long winded on check in but overall it was good. Martin

Bernhard Wally - Austria (2+1berth Alpha)
November, 2012

Hi Jonas, our trip and the campervan have been perfect! Only one thing was disturbing: we extended the rental time for 2 more days when we checked out the campervan and the Alpha-Team has charged us those days as if they were "single" days instead of part of our long trip ($232 instead of $212 per day). I have already inquired on this problem with Alpha and am now waiting for an answer. Other than that everything worked out fine and we had an exciting time in NZ. Maybe another thing: The baby booster seat was of the poorest quality... All the best, Bernhard

Peter Grundy - Australia (Maui 4berth)
November, 2012

Hi Jonas We found the booking process, service at the office both ends to be very professional. Obviously a well structured business with efficient proven processes. We are seasoned campers with 4wd and camper trailer, and this was our first time as a family ( 2 & 5 yo boys) hiring a Maui Campervan. We were very impressed by the features and convenience the campervan provided for a touring type holiday. This positive experience has us now planning the same type trip hiring a campervan for NZ South Island, and Tasmania within the next 3-5 years. Thanks for everything and keep up the good work. Kind regards Peter Grundy

Sally Beer - United Kingdom
October, 2012

Thank you very much for your prompt reply and the links and of course the phone call - all so helpful - have been in touch with Apex as suggested and of course their prices were so much better than our original quote - doesn't look as though the camper van will work for us this time but will pass your contact details on to my daughter and see what happens- thankyou again - I am sure we will use your company in the future- best wishes Sally Beer

Rick + Marilyn Paul (USA) - 2berth Maui
October, 2012

I was so impressed with the level of customer service I received over reantacampervan.co/nz's live chat, that I felt I must write. Unable to access an international phone connection, even toll free, the live chat and the agent's quick and patient response to my questions were invaluable. Jonas provided multitple quotes with links to a wide variety of vehicles so I could research in detail to make a decision. He stayed online with me forever and emailed followup. Throughout our conversation, Jonas was professional,courteous and exceptionally helpful. The prices quoted were the most competitive in the market. MP Jackson, WY USA

Ashton - (Australia) 6berth Star RV
October, 2012

Hi Jonas We had a great time. apart from a couple of minor things the van was in good order. Regards Ashton

Shane Larmont (Australia) - 6berth KEA
August, 2012

It was a very positive experience, I have and will recommend this to our friends, the only downside was the camper we rented leaked water very badly for the first 2 days of our holiday. The van was changed out and the service was excellent. We plan on doing this again when time and finances permit. Regards, Shane

Jaime Falcão - (Portugal) 2berth Wilderness
August, 2012

Hi I want send you my feedback about your service and the campervan : We were really very pleased with your service. The person that welcomed us at your office was the same with whom we were previously in contact on the phone – a german very friendly young lady- I forgot the name…. She did a great job explaining all about the van and going around in NZ. She also help us in contacting nearby camp sites, as it was already late and we needed somewhere to stay … She did a great job and we were very pleased, because it was late, dark, and clearly after hours… The van was very comfortable, clean and well equipped. It had all we expected and in good quality. It was our first time in a campervan. I was referred by an RentACampervan to your company, because he considered it as the best service around. I can not compare, but in absolute terms, I would go back anytime to rent a caravan from your company, hopping that it would be as good as this one. I am sure it would be, because we felt you were really making sure your clients were happy. Thanks for the opportunity we had in a great trip around NZ ! All the best Jaime Falcão Portugal

David Oh (Singapore) - 4berth Alpha
July, 2012

"Thanks Jonas for your help in recommending a suitable campervan for us. We are a family of 2 adults and 3 kids and it was difficult to find a 4- berth camper that allows 3 booster seats. But after much communication to and fro, we were able to decide and book Alpha Motorhome. As it was our first time travelling in a campervan and moreover travelling during winter, we have many queries regarding heating, LPG cylinder and other technicalities and Jonas has been patiently answering to all our queries straightaway. The live chat facility on your website was indeed helpful- David & Lynda (Singapore)" Cheers, David oh

Stephanie Low (Malaysia) - June 2012 (6Berth SAM)
June, 2012

Hi Jonas, Thanks for all the help in making our booking done smoothly. New Zealand was really a great place to visit and we have a wonderful experience with our campervan journey. We will recommend you to our friends and relatives. Thanks & regards Stephanie

Ben Ruser (Australia) - 2Berth Cheapa
June, 2012

Hi, All went well with booking/depot service. With the Van some small problems only one which required a workshop. All in all satisfied and would use same company again. Thanks, Ben

Julie Pullan (UK) - 6berth Wilderness
June, 2012

Dear RentACampervan, Had a fabulous trip enhanced by the standard of the Camper supplied and especially by the assistance, flexibility and friendliness of the staff at the pick up and drop off depots. Nothing was too much trouble. Would definitely use you again. Kind regards, Julie Pullan

Richard and Heather Leek - (UK) - 6Berth Auto Pacific Horizon
June, 2012

Dear RentaCamperVan, Really enjoyed the trip. Everything went very smoothly. The hotel pick up in Aukland was very well organised. The actual van pick-up was a little officious - too much emphasis on existing damage/marks on van. It felt as though we were going to be put through the third degree when returning the vehicle (which was not the case). At one point it got bad enough for us to consider swapping for a normal 4WD. By contrast returning the van was very straightforward and relaxed. The complimentary drop off in Wellington city centre deserves a special mention. Your agent went out of his way (literally) to show us some special sights of the city. He was friendly, knowledgable and very helpful and refused to accept even a small gratuity. Richard and Heather Leek

Alyson ( New Zealand) - 2berth Cheapa
May, 2012

We had a great time, our campervan booking was as expected the pick up service went very smoothly and our agent Heidi explained the booking details very clearly. We had a similar experience on our return so all in all we would definately book with you agin. We had one or two hiccups with our campervan and I used your 0800 help desk service and this was very fast and efficeint, so once again no complaints. Thankyou I have actually reccomended your company to some friends wishing too book. thanks. Alyson

Gregory & Sue Chapman (New Zealand) - 4berth Alpha
May, 2012

Hi Jonas Overall the trip was great. Your service was fantastic and everything you organised was as it should be. Unfortunately we had an issue with the collection of the camper, whereby we were left standing at Auckland airport for approx an hour before the transfer finally arrived. The transfer had gone to the international terminal not domestic - we contacted the office 3 times, advising we were at the domestic terminal before they finally contacted the driver who was waiting at the international terminal - traveling with two young children made this a very frustrating start to the holiday and not really acceptable. Other than that, the camper went really well and fully met our requirements. We had a great holiday and are already thinking about another campervan trip in the future. We would definitely recommend booking with you to others. Thanks. Greg and Sue

Paul Mills (Australia) - 2berth Auto Alpha
May, 2012

Hi, my feed back as follows: Had an excellent holiday and great service. Will use your sevices again. Many thanks Paul.

Kelly Woolmer - Australia (4berth Apollo)
May, 2012

Gday, I was definately inpressed with your work ethics. It was great to have the little message box on your website and to be able to have the answer straight away!! We had a great time in NZ and thank you for making it happen, you guys should be very proud of you business. Kind Regards, Kelly Woolmer

Sourabh Hamirwasia - Singapore (2berth Auto Alpha)
May, 2012

Hi Jonas, Trip to New Zealand had to be good...it was excellent....but what added to our good experience was the lovely campervan. It was our first campervan experience and enjoyed every moment with it. The guidance/service provided since the booking process, at the depot, while returning the campervan was excellent. The van was in excellent condition equipped with all the necessary stuff needed. Thanks again for making our trip a memorable one. Cheers...Sourabh.

Kevin Bass- Malaysia (6berth Pacific Horizon SAM)
May, 2012

Hi there, Feedback from our rental... The service we received both from the internet and in the depots was very good; prompt, clear and helpful. We had no problems with the campervan during our trip but were happy with the GPS and the chairs as part of the package. The only point I would make is that the campervan was not as new as we were led to believe when booking. I'm guessing it was 2 years old. When we come back to NZ (which we will) I will use you again. Regards Kevin

Chaiyapreug - Thailand (Britz BB 4beth)
May, 2012

Hi Jonas, I would like to submit a testimonial that my family very appreciate on New Zealand trip which we had reserved via your website. Last year my family has plan to visit New Zealand with campervan on April 2012. So I searching for the worthiness campervan agency until found rentacampervan.co.nz. after I talk to website staff via online program on website (very convenient). He always available for me in any question and any information such as Insurance, GPS, Weather, Routing, Touring etc. more over rentacampervan has a special discount. สำหรับคนที่อยากท่องเที่ยวนิวซีแลนด์แบบรถบ้าน ผมแนะนำเว็บไซต์นี้เลยครับ มีบริการตอบคำถามผ่านหน้าเว็บแบบ Online แถมยังมีส่วนลดให้ตอนจองด้วยครับ ผมใช้บริการแล้วประทับใจมากๆ ไม่ว่าคำถามนั้นจะเกี่ยวหรือไม่เกี่ยวกับการเช่ารถ เค้าก็ยินดีบริการและตอบคำถามให้ครับ ขอบคุณครับ Thank you very much Jonas Chaiyapreug - Thailand (Britz BB 4beth)

Jeff Fisher - UK (2berth Kea)
April, 2012

Hi Jonas, Sorry for the delay in replying. The whole experience was superb. I was so pleased with the way the booking was made, being able to speak with you (via the computer) to ask questions & to clarify concerns that I had before I booked was excellent. With regards to the collection of the campervan, everything went extremely well. We were collected from Christchurch airport by the Kea rep as promised. The drive to their depot was around 5mins & we were offered refreshments on arrival whilst the formalities were explained to us. The Kea rep was very thorough in explaining the workings of the vehicle (it was our first time using one) & a comprehensive manual was provided in case I forgot anything & there was also a 24hr helpline for emergencies. The vehicle was nearly new & in excellent condition & I wouldn’t hesitate to use Kea again if we ever decided to repeat the trip. I trust this information is satisfactory to you, but should you require anything further, please let me know. Kindest regards Jeff Fisher

Dr. med. Sven Lee, MD, Ph.D. - Korea (6berth United Auto)
April, 2012

We visited NZ during our Easter Holidays for the first time. Since our kidz really wanted to experience a Camping holiday, we decided to rent a Motorhome. After checking loads of internet sites and offers reg. rentals for weeks, we finally decided to go for Rentacampervan. Mainly because of Jonas, because unlike other companies the time between a question and answer was just incredibly fast and efficient. From the time we walked into their office (very nice woman at the Airport pickup and all the staff was just great) till we returned the car, everything was just great. The Campervan was huge, very well maintained, facilities were great and it felt like driving a new Van. We had no problems whatsoever and NZ is just an awesome place to visit. At the last night, my kidz wanted to sleep one more night in the van, so I contacted Jonas via email at around 10 or 11pm. On the very next morning (around 7am!) he texted me on my mobile phone and after I contacted their Auckland office....not a problem at all! Same rate as before ........We just want to thank the whole staff of Rentacampervan, esp. Jonas, and it truly was a great experience. We will recommend it to our family and friends! We will definitely be back!!! Dr. med. Sven Lee, MD, Ph.D.

Rod and Clare Gardner - South Africa (2+1berth Alpha)
April, 2012

Hi Jonas, we are delighted to give you feedback. First, we had a really wonderful holiday in New Zealand and all went well. You have a beautiful country and we loved every minute we were there ! We covered approx 5000 km in the campervan during the 35 days of the rental. We had no trouble whatsoever with the vehicle (Alpha 2 + 1) and found it a pleasure to drive. It was also extremely comfortable - both the front seats when travelling and the seats at the back when made up to form the bed. The swivel arrangement for the front seats was great, especially when it was raining and the bed was already made up. The layout of the van did, however, lack any sort of small cupboard for storing of groceries. We cleared one of the kitchen drawers for this purpose but it was sometimes awkward getting things in and out. The extended kitchen working surfaces provided by the hinged flaps were very useful. We also found the single electric hotplate in place of a fourth gas burner was a great asset. The double-layered windows in the rear of the campervan were very effective in reducing noise from outside. The only shortcoming of the vehicle (EQW 463 - it had "UNITED" on the outside) was that the only wind-up air vent was in the roof just behind the cab. None of the windows at the back of the vehicle can be opened (apart from the wind-down windows in the cab the only windows which open are the window in the sliding door and the window next to the third (the "+1") seat behind the driver). On the two warm nights at the start of our holiday it got very stuffy in the rear of the vehicle and we resorted to running the ventilation fan during the night, which was noisy. We spotted one or two other similar United or Alpha 2+1 campervans, also on a Fiat Ducarto chassis, which also had a second wind-up air vent in the rear of the van over the double bed - and others, like ours, which did not. We mentioned this to United when we returned the vehicle. The living equipment was of a very high quality (cooking pots, kitchen utensils, bed linen etc) and it was nice to have proper wine glasses. There were a few minor items missing from the inventory which we didn't notice when we picked up the van but nothing that caused any inconvenience. We have only two minor criticisms. The brush supplied with the dustpan was far too soft to even remotely clean the carpet and we had to buy a stiff brush. The light weight blanket supplied was not big enough for use by two people on the few warmer nights we had when we needed more than a sheet but it was too warm for the duvet. (Most of the time we were very glad of the good quality warm duvet !) We did mention both these points to the United staff member when we dropped off the vehicle. The service at the United depot at both pick-up and drop-off was excellent and no time was wasted. We didn't make use of the courtesy pick-up service as when we arrived in Auckland we stayed with family who took us to, and fetched us from, the depot. We had one minor electrical problem with an interior light. We bought a new bulb and were reimbursed by United when we returned the campervan. The 10% Kiwi discount card provided by United was much appreciated and used whenever possible. We found the standard of the Kiwi parks to be, with only one exception, extremely high. The Interislander ferry service both ways Wellington/Picton and Picton/Wellington was superb. We particularly appreciated the special booking service you offered with the option to change the ferry bookings as we ran behind our original schedule on South Island and were able to postpone the return booking without any hassles whatsoever. During our travels we spoke to two other couples who were renting Alpha vans similar to ours. Both had had mechanical breakdowns but while this had obviously inconvenienced them they both said that the breakdown service provided by United had been extremely prompt and efficient. Finally, we greatly appreciated the service you gave us during our initial enquiries and assistance with making the campervan reservation and all the prompt answers you provided to our questions. We will be happy to recommend RentACampervan - and also United/Alpha - to anyone in the future. Hope this fairly detailed feedback is what you are looking for. If you want any additional information please just ask. Thanks very much and best regards to all at RentACampervan.

Majka/Payne - USA (6berth Auto United)
April, 2012

Service from RentACampervan and United were both A+ excellent. Thanks folks. Would recommend you to anyone. Campervan was a bit of a surprise. We have a very nicely appointed home built campervan of our own. It has all the features of the United van except a bathroom. In building it, we took a great deal of time making certain that there was nothing that rattled or squeaked while we were underway. We also took some time with the suspension and have a comfortable ride and also very steady. Whoever built the United van did not pay attention to these details. The ride was flabby and rough--we felt every bump and the van swayed uncomfortably on every turn of which there are plenty in New Zealand. And everything rattled!!!--we started stuffiing towels in strategic places in the cook stove and finally just gave up. OK, so that's not your fault, of course, and it was our first time in a factory built camper. We suspect they all have the same issues until you pay over $500,000.00 for them. When we were not moving the camper was very comfortable and carefully and thoughtfully appointed. Again, thanks for your excellent service.

Steve - UK (2berth Backpacker)
April, 2012

Hi, Thanks for giving me a chance to feed back some comments. We have just got back from our holiday. Overall I think the experience was totally brilliant. The pick up and drop off of the campervan could not have been better handled. All my questions and the information provided to me allowed me to understand and use the campervan from the word go. My only comment was that I needed to get the break shoes on the van changed less than ½ way through our holiday. Although this was not to difficult to get done, it meant that I needed to spend one day more than we originally planned in Queenstown. The garage we used in Queenstown where very helpful and friendly, and the job was done as promised. I do understand that a van can break down at any time due to a mechanical fault, and consequently we did need to be flexible, however I feel that the fact that the break shoes were low, could well have been spotted before the holiday started and perhaps should have been changed earlier. I thank you all for your help and for providing us with a great experience. Thanks Steve Bassill

Andrew Bain - Australia (6berth Cheapa)
April, 2012

Hi Yes we loved our campervan experience in NZ . Will be doing it again that's for sure. Thanks.

Joanna - Canada (6berth Easygo)
April, 2012

The booking/service was pretty good. Pick up from the airport was timely. The van was clean. Lots of kitchen appliances and gadgets which was nice. However there is always room for improvement. • The contract, booked online, does nowhere state the name of the company. When going through customs I was questioned where we were staying or if we had a rental. All I had was a phone number. • Point out to the customer where sanitary dump stations are close to the drop off location. We drove all over Christchurch looking for one without any luck. • The heater in the camper wasn't working and it wasn't until we cleaned out on the last day that we noticed there was a portable in one of the cupboards. We experienced some chilly nights! • Add booster cables to the inventory. Although we did not need them ourselves we were asked if we had any. Other then those items we had a great time and would do it all over again providing we had the money! Sincerely, Johanna

Patrick WT Ng - Singapore (2+1berth Alpha)
April, 2012

Hi Jonas, It was a wonderful holiday for my family, especially for my wife who enjoyed it very much with good scenery and adventures. We will plan to visit the country again in the next few years. I must also say that traveling with a Campervan provides us with lots of conveniences and saving times and flexibility in visiting all the lookouts in the islands. Needless to say that the services provided by the service agents (Jonas for the booking and Julia at the reception at Christchurch depot) are very friendly and helpful. My overall rating for the service is excellent for service staff customer service, helpdesk support, vehicle recovery good follow up service (especially when I asked for minor mechanical remedy for the under carriage cover repair and topping up the brake fluid). I will recommend friends who will be visiting NZ to book the Campervan from your company in future. Thanks and Best regards, Patrick WT Ng

Dan and Lucy - UK (4berth Easygo)
April, 2012

Dear RentACampervan, Our experience was altogether good, great even. All the staff we dealt with were very nice, and very professional. The campervan did what it said on the website, and worked as we expected the enture time. We brought the campervan in late unexpectedly (we were so chilled we forgot what date it was), and all the staff were equally pragmatic and understanding about that too. Nice one :-) Dan and Lucy

Adrian Ballisat - UK (2+2berth Kea)
April, 2012

Hi there Thanks for your email - we had a great time. Kea seems to be a very efficient company - very organised. They were very welcoming - picked us up from our hotel as arranged. Handover was simple, made easier by the fact we had a similar van in the UK. 4500km and 25 nights later they were ready to receive the van and sort out all the paperwork before taking us to the airport. Thank you for your help in booking etc. We shall be returning! Regards Adrian and Suzanne

Lucy Churchill - UK (4berth Easygo)
April, 2012

Hi, Dan already gave you feedback, but I would like to add to that: I would have absolutely no problem in recommending Rentacampervan, and we would certainly like to use the company again. • We found that you had the best price deal after much searching on the internet. • The staff were very friendly and helpful, from booking on-line, to checking out and checking-in. • The van was comfortable and well stocked with all that we needed, including extra bedding. • The van was easy to drive and maintain - and in enabled us to stay in the most amazing places. Many thanks,and I hope that we will be able to use you again soon! Best wishes, Lucy Churchill

Tony - UK (2+1berth Alpha)
April, 2012

The hire etc was fine; unfortunately I strained my back getting in/out of van. I notice that other vans (Mauri) had foot steps - these would have solved the problem. The fan didn't work too well. There was a need for extra blankets. There was also a need for extra storage, but I supose we should have considered a bigger van. Luckilly we had friends in Ashburton so we left our suitcases with them. Depot was at a convenient site. Tony

Laurent Mahuet - France (6berth Kea)
April, 2012

Hello, my trip was very good except the weather with little rain , but you could do nothing about it but I appreciate the campervan as it is good quality and good equipement for cold night. The staff at Kea is very good and gently and we have a french speaker in both office depot so it was easily for us. I love Kea for all they have : good campervan, easy to drive and for equipement and for their ability ,the pick up and drop off is easy. Thank you my reservation with Rentacampervan is good and easy and you answer all my questions. Thanks.

Claire Hards - Australia (2berth Nomad)
April, 2012

Good morning, My booking was for a client, however they told me that they had a fantastic time and that the camper van was great. I look forward to using you for future bookings. Kind Regards, Claire Hards Travel Consultant

Dominika Grzybowicz - Australia ( 6berth APOLLO)
March, 2012

Hey guys, I found the whole experience perfect!! Everything from the customer service, to the campervan itself was fantastic. I'm trying to remember the lady's name who picked us up from the airport at the beginning and dropped us off to the hotel at the end of our trip, so I can send her a big packet of Smiths Original chips - (as I'm aware they are her favourite). Thank you guys so much! My family and I had a rememberable time and I have been recommending you guys to everyone. We will come back and use your services again. Regards Dee

Diederich Caby - China
March, 2012

Hi Team, Great experience. We are planning new trip in NZ next year. Only min point maybe is the slow service in Apollo office Auckland. Extremely long waiting time at the airport to be picked up and it also too ages in the office before we were finally ready to go... This made us lose one day!!! But overall, it has been great.

John and Ann Alldrick - United Kingdom
March, 2012

Hi there , re your email regarding feedback of our experience of yourselves, just wanted to thank you and your staff for making it all so easy . From the collection and delivery back to the ferry terminal and the excellent presentation we were given at the office . Everybody was so friendly and made the experience easy to understand . The camper was great a couple of issues with curtains that could have fitted better which we pointed out when we returned and no wine glasses( all those lovely wineries ) , but these were minor points the general standard of the van and cleanliness were fantastic and I would not hesitate to recommend you and hope to use you again in the future. Thanks again regards John and Ann Alldrick

Sakullah Laisuwannchat - Thailand
March, 2012

NZ Campervan - Base Jumper 2 เราตัดสินใจเช่ารถบ้าน ขับเที่ยวในครั้งนี้ ด้วยเหตุผลดังนี้ 1. นิวซีแลนด์ เป็นประเทศที่รองรับการเดินทางท่องเที่ยวด้วยรถบ้านมาก ๆ มี Holiday Parks หรือ Campsite ไว้อำนวยความสะดวกแก่นักท่องเที่ยว ทำให้การขับรถบ้าน เป็นอะไรที่ง่ายมาก ๆ 2. ใช้พวงมาลัยขวาเหมือนกัน ทำให้เราไม่ต้องปรับตัวอะไรมาก ในการขับรถบ้าน 3. ไปเที่ยวที่อื่น ก็ได้นอนโรงแรมอยู่แล้ว นอนในรถบ้าน ได้ประสบการณ์ใหม่ ๆ ให้กับชีวิต 4. สะดวกสบาย ไม่ต้องขนกระเป๋าขึ้น ๆ ลง ๆ ในแต่ละโรงแรม (แลกกับการทำความสะอาดรถ เทสิ่งปฏิกูล ที่หลาย ๆ คนไม่ค่อยอยากจะทำ) หลังจากตัดสินใจได้แล้ว ก็เริ่มหาข้อมูล เรื่องรถบ้าน จาก google หลัก ๆ ที่เราดู มีดังนี้ 1. รถบ้าน สำหรับ 2 คน มีห้องน้ำในตัว 2. เกียร์ธรรมดา หรือ ออโต้ ก็ได้ 3. รถใหม่พอสมควร 1-3 ปี 4. มี TV,DVD (บางรุ่น จะไม่มี option นี้) 5. บริษัทมีชื่อเสียงพอสมควร เวลามีปัญหา หรือ ต้องการให้ช่วยเหลืออะไร จะได้สะดวกหน่อย จากเงื่อนไขต่าง ๆ พวกนี้ ตอนแรก เรารวบรวมรถได้ ดังนี้ KEA, Britz, Maui, United, Alpha แต่ Maui ค่าเช่าต่อวันค่อนข้างสูง เราเลยตัดออก ค่าเช่าของรถบ้าน เงื่อนไขประมาณนี้ ราคาจะอยู่ที่ 140-180 NZD / วัน ระหว่างที่รอทำวีซ่า เรายังไม่ได้จองรถ แต่หาข้อมูลเรื่องรถบ้านไปเรื่อย ๆ จนไปเจอกับเว็บ ๆ นึง คือ Rankers New Zealand Travel Reviews http://www.rankers.co.nz เป็นเว็บที่รวบรวม reviews เรื่องต่าง ๆ จากนักท่องเที่ยว ไม่ว่าจะเป็นเรื่อง ที่พัก ที่เที่ยว รถ กิจกรรม เราเลยเข้าไปดูข้อมูล reviews เรื่องรถบ้าน http://www.rankers.co.nz/tags/motorhomes-campervans-rv?meta%5B26%5D=46 ประจวบเหมาะกับตอนนั้น เราเจอ agent Rent a Campervan ที่ให้ราคาดีมาก ๆ รุ่น รถบ้านที่เค้า ก็เหมือน ๆ กับเว็บอื่น แต่เจ้านี้จะส่วนลดพิเศษ ที่เจ้าอื่นไม่มี http://www.rentacampervan.co.nz/ เค้ามี รถของบริษัท Wilderness http://www.wilderness.co.nz/ ซึ่งได้รีวิวค่อนข้างดีในเว็บ Rankers

Steve Matthews - Australia
March, 2012

Hello and thank you for the follow up. The overall experience was OK. We had a very long delay in getting served at the office in Auckland and then we had to return to the depot as there were several faults with the van. This cost us ½ a day which may not sound a lot but given we only had the van for 9 days, it was disappointing. The van drove well for most of the trip but the turbo started to get noisy towards the end of the tour but this did not affect the performance, only the economy. The tourism radio unit had a faulty power supply cord which meant that we could not listen to the device. While we were not expecting this unit in the package, after talking to several people who have used these, they are meant to be quite informative so it would have added to the experience. As I mentioned at the start, the experience was OK but could have been really good if a couple of these items had not occurred. Regards Steve

Steve Cooper USA
February, 2012

I been searching for campervan hire in New Zealand for best deals and we found Rentacampervan who provides us prompt and best offer compared with other website offer. I will highly recommend Rentacampervan to my friends.

Catherine Jackson, Australia
December, 2011

We are so sorry been so flatout after our trip this is my first chance to get to emails. We wish to thank u for all u did for us the van we wanted to take home with us as it was the best we were so happy with it. There was nothing we need to buy as u made sure it was all there right down to salt, pepper, shakers thank u for making our holiday a real holiday we have told all our freinds as well to check u out again thank you so much we will be back soon. Catherine Jackson Australia (Dart 2 WD)

Mark Wilson - South Africa
December, 2011

Thank You for asking I must say that your firm is very professional. My expectations were far exceeded by the following aspects 1) The Van was in an excellent condition and clean on collection 2) The hand over at collection was done very thoroughly and professionally. 3) The hand back was also done thoroughly and efficiently. 4) The van never gave us a moments trouble I would definitely recommend your firm to anyone who wishes to hire a Camper van in New Zealand. Thanks for the wonderful service and making our stay in New Zealand a pleasure. Regards Mark Wilson (6berth PHZ)

Dionne Harding (Australia)
November, 2011

Thank you for your email requesting feedback on our recent trip around NZ for the Rugby World Cup. We had an excellent time and the service and quality of the HiTop 3 berth Alpha campervan we hired was very good. We had no problems with the vehicle, it ran very well and was also quite economical. We covered a distance of 3142km's around NZ and the van did not miss a beat. It was also very well equiped and had everything we needed. We would recommend Rent-a-Campervan.co.nz to our family and friends and will definitely book with you again when we next visit NZ. Thanks, Kind regards, Dionne Harding

Victor Antunez - Argentina
November, 2011

Dear Jonas, Our stay in New Zealand was very good. We are very grateful and hope to return as soon as possible Best Regards Victor

Julia Porter United Kingdom
November, 2011

Absolutely brilliant. particualrly your wonderful staff at Auckland airport - on SATURDAY 1st October about 3pm . We were in a bit of a mess - our debit card wasn't working properly - and the supervisor and a charming German girl were SO helpful. As a middle aged couple we really did appreciate the care and attention of these two youngsters. we are coming back in December 2013 - and will DEFINITELY use you. Julia Porter United Kingdom

Mak - Germany
November, 2011

Dear Jonas, thank you for some awesome days in NZ. I can just recommand anyone to book with you their campervans. It was a bit expensive, but that might be because we booked very late and it was at the time of the Rugby World Cup. I have to point out that you did a great job in all areas, like explaining us the campervan, as well as help us with our problem. We had some problem with the battery, which you solve for us in a few minutes, and that even far away from a big city. I also like the chat function on your homepage, because otherwise i am pretty sure that there wasn't any way to get a campervan. Your homepage was telling us that you are booked out, but after chatting I recieved a email on the day after with an offer. Thank you again for that awesome trip and rentacampervan will be my first choice again. - Mak from Germany studying in Australia

CARLOS DAVIÑA - Argentina
November, 2011

LORDS RENTACAPERVAM FIRST OF ALL I WANT TO THANK you for contacting us and to have OUR FIRST IN THIS TYPE EXPERIENCE MOBILITY ACCORDING TO YOUR QUESTION, we learn from DE OFFICIAL SITE NEW ZEALAND AND OFFERS OF THESE TERMS OF CARE IN THE TANK EXCELLENT, AND ALSO WHEN YOU WERE TO LOOK AT THE AIRPORT TO GO TO ME LOOKS LIKE A TANK VERY IMPORTANT DETAIL, AS VEHICLE CONDITION AND ALSO VERY GOOD FOR CAMPING IN PART, FROM THIS NEW experience for us was EXCELLENT THANK .- CARLOS DAVIÑA

Jose Antonio Jimeno Cerezo - Spain
November, 2011

Dear Jonas, We really did go to New Zealand just for tourism not for the Rugby Wold Cup, in any case we finally went to a rugby match. The experience with the booking of the campervan was great. All the people of Wilderness Motorhomes were so kind and helpfull. The vehicle was good and we had not any problem. Everything perfect. If we return to New Zealand (that will probably happend), we will choose again Wilderness services and of course rentacampervan website services. Best regards. Jose Antonio

Wong Foong Wee (Singapore)
October, 2011

Thank you Jonas and RentaACampervan for your excellent service, not only in helping us secure a lovely campervan at a fantastic price during the very busy Rugby World Cup Season, but also in providing us with very useful tips and information and answering our queries and concerns so promptly. You were a very big part of our most enjoyable first (but certainly not last) campervan holiday. We will definitely recommend you to our friends and use your services on our next trip to New Zealand. Best Regards, Foong Wee 04 Oct 2011

Pornrote (Thailand)
September, 2011

Find Acacia RentACampervan and book a 6berth campervan in July 2011 for 2 weeks. Nice website, helpful and there is no hidden cost. We paid online and Jonas came back to us and tell us the price has been reduce due to the flexi rates. We saved a few hundred dollars and we are so happy with the fast respond & honesty of the company and will recommend to all my friends who want to visit New Zealand.

Kevin Low (SIngapore)
September, 2011

We visited New Zealand from Christchurch to Auckland for 3 weeks and we choose Acacia RentACampervan is the best choice for our rental of a campervan in NZ. The email respond is fast, every question we had has been answered within the same day. The website is great as it compare all the major campervans in New Zealand and offered us the best deal in the market. The courtesy transfer is great with all our luggages. When we took the campervan, the campervan is spotlessly clean and the staff in the Depot was so patient to demo and show every detail of the campervan.We will come back to Acacia RentACampervan and will 100% recommend our friends to you. Thanks again for the campervan!!!! We will be Back....

Eva - Spain
August, 2011

(Spanish) Hola: Simplemente este correo es para agradecer los trámites realizados con rentacampervan para el alquiler de nuestra caravana en Nueva Zelanda del 1 al 18 de agosto. Quería mostrar además mi agradecimiento a Jonas por su amabilidad y eficacia para enviarnos el presupuesto y llevar a cabo la reserva. Si vuelvo a Nueva Zelanda no dudaré en ponerme en contacto con vosotros ya que realizaría de nuevo mi itinerario con una caravana pues ha sido una forma extraordinaria de conocer el país. Además os recomendaré a amigos o conocidos que vayan a realizar un viaje desde España a Nueva Zelanda. Muchas gracias de nuevo. Un saludo. Eva (In English translation) (Hi This email is to thank the steps taken for Rentacampervan for our campervan holiday in New Zealand from 1 to 18 August. Also wanted to show my thanks to Jonas for his kindness and efficiency to send the quote and book the reservation. If I return to New Zealand will not hesitate to get in touch with you as my schedule would make it again with a caravan as it has been an extraordinary way to see the country. Also I recommend it to friends or acquaintances who go on a journey from Spain to New Zealand. Thank you very much again. Regards. Eve)

Lee Marr & Tony Steele (Australia)
July, 2011

We spent an awesome 9 days touring the North Island of New Zealand. Our holiday was enhanced by the comfort and reliability of the Fiat Ducato we hired by RentACampervan. Comfortable and warm, there were no home comforts lacking in our little home away from home. We have highly recommended the camper to several of our friends who are intending to travel in the near future. Would absolutely do it again any day !

Spencer Biddle (UK)
May, 2011

We hired the camper van for 12 days and it performed really well. We covered quite a few miles with no trouble from the engine at all. Thanks a lot. Biddle (Book a 2 berth Koru S/T - 11 March 2011

Brian and Hilda Tindal - Australia NSW
May, 2011

We would especially like to thank the staff at Christchurch who were very obliging when we picked up our motor home. We could not fault the customer service, although there were a couple of problems to start our journey, everything was just perfect. The motor home was well equipped and very comfortable. We would not hesitate to recommend your company to friends. Many thanks Brian and Hilda Tindal

Jonathan Sewter - New Zealand (Tauranga)
May, 2011

Hello Jonas Great website and instant communication system so questions answered and quote provided even on a weekend and this is why we booked with you. Excellent service and price. Would book again and certainly recommend you to friends. Regards Jonathan Sewter

Dianna Whyte - Central Otago NZ
May, 2011

Many thanks to rentacampervan the excellent service you gave us. You found us the best deal at the time. We did love our trip. Thanks very much. Dianna Whyte

François Valette - Australia
May, 2011

Thank you for the opportunity to give feed back after my recent trip to NZ. Good points: Pacific Horizon people were really friendly and professional at the pick up and delivery of the camper van. Good information provided on camping grounds available and address of sites. Good to talk with some French speaking personnel. Improvement: The point that could be improved would be a dedicated mark area for pick up at the Auckland airport to avoid confusion and misunderstanding. Regards, François Valette

Paul Vermeer - New Zealand
May, 2011

Customer service was perfect; we had a great trip and enjoyed our van!! So no complaints whatsoever!! Thanks Els

Shane Swinehart - New Zealand
May, 2011

Had a great trip, the truck went well with no issues. Cheers Shane Swinehart

Jenny Macaulay Australia 12 April 2011
April, 2011

Thankyou for organising the campervan for our NZ trip. The van was very clean and easy to drive. We had a little difficulty with opening the petrol cap for awhile but this was resolved. A most enjoyable camping experience. Your faithfully,

Thun Bangkok, Thailand
April, 2011

Dear Jonas, Thank you so much for your wonderful assistance. My family was desparately looking for a 6/7 berth motorhome to take us around the South Island in October 2011. Our time happened to coincide with the Rugby World Cup so everything I found was fully booked! You and the rentacamperva.co.nz's online real-time chat were a godsend. I've tried all other resources only to come up empty. We were on the verge of calling it quit and move our vacation to another country when I accidentally stumbled across your website. We took about 2-3 days to finalize the campervan reservation given the complexity of our requirements and other constraints, e.g. having 7 people therefore needing 7 seatbelts plus a few child seats. Having to deal with the communication from thousands of miles across different timezones also added further frustrations. However, at all times you were patient, flexible, and prompt with our littlest requests. We would like to sincerely thank you for helping to make our dream vacation a reality. The only minor complaint is that your website was not among the first ones found on the internet, when infact I think it should be! Would have saved me a lot more time if I had found you sooner :-) Sincerely, Thun Bangkok, Thailand April 3rd, 2011

Nick M. - Australia 25 Feb 2011
February, 2011

Great holiday with campervan.

Dave and Jan Flory Colorado, USA - 24 Feb 2011
February, 2011

We found your employees very helpful and our experience with the campervan great. We drove 4300+ km after picking up the campervan in Auckland, driving around on the north island, going across on the ferry, and sightseeing the south island from top to bottom, and dropping off the campervan in Christchurch.. Our only recommendation would be increasing the ammenities in the campervan-ie. more dishes, silverware. glasses, etc. Driving was a challenge at first since in the US we drive on the right side of the road. After adjusting to that, the driving was fine and the VW vehicle handled great. Dave and Jan Flory Colorado, USA

Lynn USA
February, 2011

Thank you for catching that for me. I honestly did look it over the balance payment before I hit send. You can never have too many nice people looking out for you. Thank you very much. Lynn USA

Suzanne Brown - UK
January, 2011

Hi - we loved the campervan and were sad to leave it. It had everything we needed and was really easy to drive and operate. This surprised me as I was a bit intimidated by its size when it was delivered - thank you for this too, what lovely service - it was great to meet you. There were only just enough cutlery items / mugs etc which challenged us a bit at first. We bought a torch - this would have been a good addition to the inventory. And we found it tricky at first to organise our clothes - but I stopped being so fussy about what to wear after a few days and that was a relaxing decision in its own right! This was definitely the best way to see the beautiful New Zealand country, and we were impressed at the facilities at the campervan sites - some were definitely quirky. We think we have the hang of it now and really hope to come back and do a bit less driving and more hanging out in some special places. Thanks for making it possible Cheers Suzanne

Tracey Arlidge - Australia
January, 2011

Hi, We had a fabulous holiday going from Christchurch to Dunedin, Te Anau, Queenstown and Wanaka and West Coast including Fran Josef glacier sightings. Campervans were roomy, clean and all five of us fitted in well with room. We used all cooking facilities which were easy to use and enabled us to cook good meals to feed all. Perhaps future customers could be warned about midgies on the West Coast however we were very grateful for the mosquito covering on all windows!! Thank you for all your help - your very helpful staff both over the internet and at the depot certainly assisted in ensuring our holiday was one of the best holidays we have had!!

Geoffrey Isley - PA, USA
January, 2011

We had a great trip! The Britz Campervan was perfect. Just enough space for us, and flexibility to use the "living space" in different ways made it a lot of fun. It was never a problem to find fuel (diesel), and everywhere we went, we were able to park, and maneuver easily. We're really glad we didn't get the larger bus-size RV vehicles, as so many of the roads in new Zealand are narrow and involve very sharp turns and switchbacks both ascending and descending the mountains. The van-size vehicle was just right! The staff were very professional, and when we experienced a small stone that cracked the windscreen on the far left size, we called and were told to continue our trip without delay, as long as the crack didn't get larger or obstruct our vision for safe driving. Luckily we had paid for the comprehensive insurance, so it cost nothing!

Kishore Kumar Ramakrishnan - Hong Kong
January, 2011

First of all, a very happy and prosperous new year to you and your team. Indeed many thanks for your kind assistance all along towards providing me a wonderful campervan. It was a road trip of a lifetime for me. Exploring the country in a campervan was first of its kind for me and towards the end I thoroughly enjoyed this unique trip along with my family. The vehicle was perfect without any issues all thru the trip. The best part of hiring a campervan was that I could keep driving and halt and rest wherever I like and continue my journey without any glitch. In all, I drove 3500 kms in two weeks starting from Auckland all the way down south to Dunedin along the east coast by the south pacific ocean. I then drove back to Auckland from Dunedin along the west coast by the Tasman sea coast. While the entire country is enchancting....south Island in particular is beyond words. My drive from Queenstown to Westport along the westcoast by the Tasman sea is simply the best part of my journey. I am so smitten by the natural beauty of NZ that I don't mind settling there as a sheep shearer for a living :-) In all, my heartfelt thanks to you for making my trip the best ever vacation with my family till date.

E.F. - Brisbane 07 Jan 2011
January, 2011

We wish to thank Jonas for helping us organise our campervan hire for our holiday in the South Island. He was very helpful and answered all our questions thoroughly and very promptly. He offered several options and we got a great deal on our campervan (and we were even lucky enough to get a free upgrade to a larger vehicle). The entire family enjoyed our holiday very much. This was our first campervan experience and we found it a fantastic way to explore the beauty of the South Island. We can't wait to go back and do it again!

Sunder Arumugam (Australia)
December, 2010

Many thanks for your prompt service. A few of my mates will be doing a trip in next year and I will surely recommend your services to them. Thank you. Regards, Sunder Arumugam

David & Janet Flory - United States
December, 2010

Thank you! You are proven that the reputation of your Islands have friendly and helpful great people is true! From David & Janet Flory United States, Arizona, City: Queen Creek

Nicky Falloon - Australia
December, 2010

Hi RentACampervan - Jonas Thank you for all your help to get my husband & I sorted with a vehicle at such short notice. You really went the extra mile to ensure we were able to get the vehicle we needed and it was greatly appreciated. We would certainly choose to use your company again and would happily recommend it to others. We had a fantastic time in Northland and hope to hire a campervan again soon for another trip around NZ. Thanks Nicky Falloon | Aircraft Operations and Guest Services Administrator Virgin Blue Group of Airlines including Virgin Blue | V Australia | Pacific Blue | Polynesian Blue | Velocity

Mike Debruzzi USA
December, 2010

We had a fantastic time in NZ, and when we come back next time (don't yet know when) we'll be back to rent another camper from you guys. The 4berth CHP campervan was a great machine--very economical. Manual transmission gave me a work-out, but that was good. Driving on the opposite side of the road was sometimes challenging, but that was all part of the experience that made if fun. You guys have an excellent system for getting people out to see NZ. I was surprised at how free we were to camp just about anyplace we wanted to. We probably could have gone the whole time without going to a campground. I have absolutely nothing but very positive to say about the whole experience. Thank you. Merry Christmas and happy new year to you too. Mike Debruzzi 11Dec2010

Mia Watts (Australia) 09Nov10
November, 2010

You have been very helpful and the service has been outstanding , its been a pleasure doing business with you and I shall be recommending you to anyone I know who is looking into hiring a campervan. Thanks Mia Watts (Australia)

Robyn Fishkin USA
October, 2010

Thank you so much for your help in finding us that camper! I can't tell you how much I appreciate it and what a relief it is to have that booked. THANK YOU

Susan - Singapore
October, 2010

I would like to thank RentACampervan (Auckland) for their professionalism to recommend the vehicle, to arrange from pick up to drop off, the motorhome holiday was a fantastic way to get around to see the beautiful island. We will be back again and we know we will rent from RentACampervan again. Thanks again

Tanya Jones- Western Australia
October, 2010

We hired an Apollo 6berth motorhome, which was great. A little difficult at time as regard bedding for little ones but otherwise it went well. The only minor problems we had were the heater did not work very well and the gas had a slight leak outside. We hired it for nearly three weeks and it went really well. Thanks and we may come back again to see your beautiful country another day.

Kirsten Yerbury
October, 2010

Our experience with Kea was absolutely awsome...From the first phone call to pick us up from the airport at Christchurch right to when we were delivered saftley back to Auckland airport we felt delighted that we had travelled NZ in a Kea. All staff were graceful, helpful, informative and welcoming. Our van went like a little beauty (6 berth turbo diesel) and we were given ampel maps with travel discounts NZ wide. We have travelled by campervan before and had the best experience possible with Kea. I would reccommend to travel with Kea, as we felt all our needs were met more than sufficently, from quality of vehicle, bedding,comfort,clenliness,customer service and we got great value for money. It was important to us to have a hassel free holiday and Kea campers definetley ensured this. "Tourism radio" I highly recommend as it gave us heaps of info, history and awsome music to travel with. Can't wait to go back to NZ and Kea will definetly be my first consideration for accomodation/transport. A big thanks to all Kea staff as you helped make our NZ trip one to remember.....The Yerbs

Mat & Susan - USA
August, 2010

We would like to thank all the team at RentACampervan for making our holiday a wonderful experience. The motorhome you have recommended was really Fabulous. Hope to come back again and will rent a campervan from you again.

Tyler C. (UK)
August, 2010

Perfect way to see the country with RentACampervan.

Rhonda and Frank Wruck
July, 2010

On our recent trip to New Zealand, I researched many companies and found RENTACAMPERVAN to be the cheapest. Although our original reason for booking with RENTACAMPERVAN was price, I couldn't fault their service and the speed in which they returned my many emails answering all my queries, even late at night. Nothing seemed to be too much trouble and they even phoned me in Australia to confirm some details. The campervan was in excellent condition and it exceeded our expectations, particularly as it was by far, the cheapest for this size. The pick up and drop off service at the airport was excellent and we have recommended RENTACAMPERVAN to many of our friends and we'd have no hesitation in travelling with them again.

Sue and Rod Hegland - Canada
July, 2010

Our trip to NZ was wonderful. We saw so much, but realized very quickly that we'd never have time to do everything we had planned, so instead we slowed down the pace and enjoyed our time in each location, with the thought we'd just have to come back and see the rest another time. Seeing the country with a campervan suited us perfectly, we are not big city people so loved exploring the country and staying in camp grounds, stopping at vineyards along the way and taking in all your breathtaking scenery. We absolutely loved all the campgrounds located right on or right next to the beaches so we could always enjoy the sights and sounds of the ocean. Thanks again

Dan Graves Colorado, USA 28/05/10 May, 2010
June, 2010

Early on, we decided on a camper van as a great, inexpensive way to make this happen. We shopped online for about 3 months, comparing price and options - which were all pretty similar for the time-frame and vehicle we were looking at. The folks at rentacampervan were very helpful, sometimes answering 2 or 3 emails a day while we figured out what we needed. Their friendliness and responsiveness won the day - they even allowed us to pay early to take advantage of fluxuation in the exchange rate, saving us a few hundred dollars on the deal! Thanks to Jonas, and thanks to rentacampervan!

Rhonda and Frank Wruck - Australia (Apr 2010)
June, 2010

April, 2010 Thanking you once again for all your assistance. We have recommended you to all our friends, whom we believe, some of which will be contacting you in the future. Kind regards, Rhonda and Frank Wruck Australia

Stephanie and Maurice (Holland 29 Mar 10)
June, 2010

March, 2010 Hi Jonas, Thank you very much for this. Although it sounded like the complete opposite the last time we spoke, but we would like to thank you for the good care, everything was very well arranged. There was a slight mis- communication at the desk of Depot. Anyways, thank you for your care, we had a great stay in New Zealand. Regards, Stephanie and Maurice

Chris - USA
June, 2010

March, 2010 It has been one of the best trip I have ever been for the Campervan. Comfortable, easy and convenience. I would like to thank RentACampervan for the outstanding hard works. Keep it up. Regards Chris (USA)

Margaret UK Feb 10
February, 2010

Jonas, you have been very helpful to me in my hour of need I would like to thank you for helping me the last few days I really really appreciate your help and upgrade me to a 4berth. This is a big trip for me and I will now look forward to spending time with my grand children. thank you once again Margaret UK

Brent Wesley - Canada
January, 2010

Our trip to New Zealand was amazing. Renting a campervan was an excellent idea because it allowed us to really explore the country. And thank you for helping us find a suitable vehicle. It was an intimidating experience, especially with all the options available, so it was great to have your assistance. Brent Wesley Canada 20/1/10

Jason Heynen
January, 2010

Hi again Jonas. Once again, thank-you very much for all your help! It really seemed to us that you appreciated how much we wanted to make our dream trip work for us and that you did everything you could to help us. Our trip was fantastic! We drove in comfort and at the end of each long and super busy day it was great to know that we had such a comfortable place to recharge over night! The camper was great and just what we were after. We had no troubles at all and after the trip was over we really could appreciate how care free it all was. I would definitely recommend it to others and we now think it is such a brilliant way to travel the country and experience all it has to offer. Thanks again, Jason Heynen 16/1/10

Graham Smith 2/1/10
January, 2010

Dealing with RentaCamperVan made organizing our trip very easy. Trying to source a campervan at late notice through the internet was a nightmare until I spoke to Jonas. Wishing you a very prosperous and happy new year.

Luke Cieslak 3/12
December, 2009

Our trip was simply FANTASTIC! I would recommend this type of holiday to anyone!

Lori Bergman USA
November, 2009

Thank you so much for your help! Our campervan was great thanks to you! We had a great time!

Kwek Liling Singapore
November, 2009

I chanced upon rentacampervan when I was searching for a campervan to rent for my holidays in NZ. I was totally clueless as to which company was reliable as everything was to be arranged online. It was really difficult to tell from the numerous webpages, so what made rentacampervan special was that Jonas was able to provide me with professional services without being impersonal. Now, I'm looking forward to my trip!

Mick
October, 2009

Good clear comparisions of major companies. No extra costs involved.

John
October, 2009

Rentacampervan has been excellent in service and find the right price & right vehicle for our holiday in New Zealand. Regards John/Jane Sept 30

Mark and Jody Routhorn (and family) dated 19/09/09
September, 2009

To all at Rent A Campervan, First of all thank you, especially Jonas for your diligent work in finding us a suitable motor home for our family (including 3 small children under 5) at what we know is an extremely busy time of year (Dec/Jan). We found Rent A Campervan on the internet, and had an immediate response from Jonas about our enquiry. We had almost given up hope of our dream holiday in New Zealand, due to a catalogue of disasters with the travel company in booking our trip. We were about to cancel our holiday because our travel agent could not find a 6 berth motor home suitable to fit 3 child seats at such short notice. However, Jonas has pulled out all the stops, working above and beyond normal working hours to secure us a suitable motor home. Once again, many thanks for all your efforts

Diana
September, 2009

Find a suitable vehicle for our NZ trip is not easy but Jonas has been helpful all the way to ensure a enjoyable trip.

Peter
September, 2009

Is a great pleasure to book the campervan with Rent A Campervan, helpful & friendly. will recommend to all my friends.

Jack Rodriguez


Hired a 4 Berth vehicle for 6 weeks. Online booking was really easy.

Jack Rodriguez


Hired a 4 Berth vehicle for 6 weeks. Online booking was really easy.